Join us on Tuesday August 12th for our Membership Appreciation Picnic and Piggy Bank Club Event. 3-6pm at Smithville Office lawn.


        Serving all who live, work, worship or attend school in beautiful Wayne County, Ohio.

Contact Us: 
Mailing Address:  PO Box 214, Smithville, OH  44677 

Smithville, Ohio Office
311 Kaufman Drive, Smithville OH 44677
Hours :  9am - 5pm Monday - Friday   /   9am - 1pm  Saturday Drive-up only at Smithville 
Located just off St. Rt. 585, near the Duke and police station, next to the Wayne Co. Schools Career Center
Phone: (330)669-2117        Fax:  (330)669-9216
Branch email contact:      
debs@wccfcu.com
For loan/lending questions, email: loans@wccfcu.com 

Orrville, Ohio Office
100 West Market Street,  Orrville OH  44667
Hours:  9am - 5pm Monday-Wednesday / 11am - 6pm Thursday / 9am to 6pm Friday / 9am - 1pm Saturday
Located at corner of Market St. and Main St./ St. Rt. 57 downtown 
Phone: (330)682-2117       Fax: (330)682-9216
Branch email contact:      alma@wccfcu.com
For loan/lending questions, email: loans@wccfcu.com 

Corporate:
For comments about your experience and suggestions about our service, please email: jim@wccfcu.com.
For information about our financial performance, please email: mikeh@wccfcu.com.


MasterCard Debit Card Information:
For lost/stolen cards: Please call Wayne County Community Federal Credit Union immediately at 330.669.2117  or  330.682.2117 during normal business hours. If it is after normal business hours for the credit union, then call 1.866.987.1457 to have your card blocked. On the next/following business day, you will need to call the Credit Union at 330.669.2117 to have a NEW card number issued. Remember: If your card has been lost or stolen and we are not notified within 24 hours, you could be liable for all transactions that were done with the card and card information.  We cannot put stop payments on any transactions being done with your debit card. For any disputes: You must ALWAYS contact the merchant first - noting the date, time and person you spoke with before disputing anything with the Credit Union. Then, if the merchant will not do a refund, you will need to call 1.866.987.1457 Monday-Friday 8 a.m. – 8 p.m. to dispute the transaction(s).  There is a fee of $25 for EACH dispute in question that will be charged by the Credit Union. You as the member could be liable for the first $50. 

VISA Credit Card Information:
For lost/stolen cards:
 Please call Wayne County Community Federal Credit Union immediately at 330.669.2117 or 330.682.2117 during normal business hours. If it is after-hours, please call 1.800.808.7230 from 7am – 9pm (Customer Service line), or 1.800.991.4964 after-hours for the Customer Service line.  If your card has been lost or stolen and we are not notified within 24 hours, you could be liable for all transactions that were done.For any disputes: 1.)  You must ALWAYS contact the merchant first noting the date, time and person you spoke with before disputing any transaction. 2.) If the merchant will not do a refund, you can dispute the transaction through Visa by calling the customer service number above.

 


   

 

 

 

 

 

 

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